Turn one-time buyers into your most repeatable revenue.
JAH Media is a retention marketing agency. We plan, write, and build the email & SMS systems — flows, campaigns, and offers — that turn first purchases into repeat customers for ecommerce brands.
Real client work
What we do
Retention marketing, handled end to end.
Email and SMS aren't side channels — they're the system that keeps customers coming back. We run all of it.
Email Marketing
Full Klaviyo build-outs — welcome series, abandoned cart & checkout, post-purchase, win-back, and weekly campaigns written to sound like your brand, not a template.
SMS Marketing
List growth and text campaigns that respect the inbox — timely, high-signal sends that turn a phone number into a repeat customer.
Lifecycle Strategy
Segmentation, popups, and offer strategy mapped to how your customers actually buy — so every flow has a job to do.
Design & Copy
On-brand templates and conversion copy built together, not handed off — every email is designed to be read and written to be clicked.
Selected work
Flows we've written, designed, and shipped.
Coffee / Subscription
Bitter Truth Coffee Co.
A welcome series, abandoned-checkout flow, and ongoing campaign calendar built to turn first-time visitors into subscribers and keep them buying — written and designed end to end, from the founder-voiced story emails to seasonal promos.
- Email Flow Strategy
- Klaviyo Design & Build
- Copywriting
How it works
A simple process, run the same way every time.
Audit
We dig into your current flows, campaigns, and list health to find exactly where revenue is leaking.
Strategy
We map the flows, segments, and offers your brand actually needs — no generic templates, no guesswork.
Build
We write and design every email and text ourselves, on-brand and ready to send inside Klaviyo.
Optimize
We test subject lines, offers, and timing every month so retention revenue keeps climbing.
Let's talk
Ready to make your list your best revenue channel?
Book a free retention audit — we'll show you exactly where your flows are leaving money on the table.
Book a Free Retention Audit